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Last updated: [Month Day, Year]

These Terms of Service (“Terms”) govern your access to and use of the Built Marketing website and any related services, content, and communications (collectively, the “Services”). By accessing our website or using our Services, you agree to these Terms. If you do not agree, do not use the Services.

1. About Built Marketing

Built Marketing (“Built Marketing,” “we,” “us,” or “our”) provides digital marketing services, which may include website design and development, website maintenance, SEO, paid advertising management, social media services, email marketing, and related consulting.

2. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent that you have the authority to enter into these Terms.

3. Use of Our Website

You agree to use our website lawfully and not to:

  • violate any applicable laws or regulations,

  • attempt to gain unauthorized access to our systems,

  • interfere with the security or performance of the website,

  • copy, scrape, or misuse website content without permission.

We may restrict or terminate access to the website at any time for any reason.

4. Services and Quotes

Any estimates, proposals, or timelines we provide are based on information available at the time and may change depending on scope, third-party requirements, or client requests. Final scope, pricing, and deliverables are governed by your signed agreement, proposal, statement of work, or invoice terms (collectively, “Service Agreement”).

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Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator and may be impacted by your device, coverage, plan, or carrier limitations.

5. Client Responsibilities

To deliver Services effectively, you agree to:

  • provide timely access to required accounts, platforms, and assets,

  • provide accurate information and approvals when requested,

  • respond in a reasonable timeframe to requests that impact timelines.

Delays in providing information, access, or approvals may impact delivery timelines and results.

6. Payments and Billing

Payment terms are defined in your Service Agreement. Unless otherwise stated:

  • invoices are due upon receipt,

  • late payments may result in paused work or suspension of services,

  • fees are non-refundable once work has been performed.

You are responsible for third-party costs (e.g., ad spend, hosting, domains, platform subscriptions) unless explicitly included in writing.

7. Third-Party Platforms

Our Services may involve third-party tools and platforms (e.g., Google, Meta, hosting providers, CRM systems). We are not responsible for outages, policy changes, account restrictions, suspensions, or performance issues caused by third parties.

8. No Guaranteed Results

Marketing performance can be affected by many factors outside our control (competition, market conditions, budget, website quality, compliance, platform algorithms, seasonality, etc.). While we aim to drive growth and improve performance, we do not guarantee specific outcomes (including leads, rankings, revenue, or return on ad spend) unless expressly stated in writing.

9. Intellectual Property

Unless otherwise agreed in writing:

  • Built Marketing Materials: We retain ownership of our internal processes, templates, frameworks, and pre-existing materials.

  • Client Materials: You retain ownership of your trademarks, logos, and content you provide to us.

  • Deliverables: Upon full payment, you receive a license to use the final deliverables we create for you for their intended business purposes. Some deliverables may include third-party licensed components (fonts, plugins, stock media) governed by separate license terms.

10. Confidentiality

We may receive confidential information from you, and you may receive confidential information from us. Both parties agree to use reasonable care to protect confidential information and not disclose it to third parties except as necessary to provide the Services or as required by law.

11. Communications (Email & SMS)

If you opt in to receive communications from Built Marketing, you agree that we may contact you via email, phone, or SMS regarding service updates, support, scheduling, and marketing messages (where permitted).

  • Message frequency may vary.

  • Message and data rates may apply.

  • You can opt out of SMS at any time by replying STOP.

  • For help, reply HELP or contact us at [support@builtmarketing.com].

12. Disclaimers

The Services and website are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the maximum extent permitted by law, Built Marketing will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Services.

To the maximum extent permitted by law, our total liability for any claim related to the Services will not exceed the amount you paid Built Marketing for the Services in the three (3) months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Built Marketing from any claims, liabilities, damages, and expenses (including attorney fees) arising from:

  • your use of the Services,

  • content or materials you provide,

  • your violation of these Terms or applicable laws.

15. Termination

We may suspend or terminate your access to the website or Services if you violate these Terms or fail to pay amounts owed. Termination terms for paid services are governed by your Service Agreement.

16. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Services after changes means you accept the updated Terms.

17. Governing Law

These Terms are governed by the laws of the State of Idaho, without regard to conflict-of-law principles.

18. Contact

Questions about these Terms? Contact us:

Built Marketing
Email: [support@builtmarketing.com

Terms of Service

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